Overview

Our refund and returns policy last within 48 hours of purchase in the original condition including packaging
90days cash-back guarantee incase of manufacturer’s defect.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will be made to the original method of payment, within a certain amount of days.

Late or missing refunds

If you still have not received your refund yet, please contact us at +254 712 868619 /sijastyres@gmail.com.

Exchanges

We only replace items if they are defective or damaged. You will have a 90days cash-back guarantee incase of manufacturer’s defect.

Need help?

Contact us for questions related to refunds and returns.